Remote PC Repair
Computer experts say that remote computer repair is often the easiest way to get your computer fixed or upgraded. Just think of all the benefits in remote PC repair: no crawling around disconnecting cables, no lugging the CPU to the car, no driving to the repair facility, no waiting what seems like forever for your computer to be fixed and returned to you. Often the cost is similar, or less, than the old-fashioned way of dragging it to a repair shop.
Were you aware that over 95% of all computer problems are software-related issues? This means that technicians can “virtually” fix your machine through advanced technology without physically touching it, in most every instance. Your computer setup stays intact, and you are “back in business” quicker than ever before.
It really is as simple as submitting a repair ticket or making a phone call, getting connected remotely with an experienced technician, having them diagnose problems, and then watching as your computer is repaired before your eyes!
Once you are remotely connected, the technician can run a full battery of diagnostic tests on your PC to find out what is causing you problems. They can repair sluggish computers, remove viruses, and upgrade software all by the click of a mouse.
If you’ve never had a computer repaired remotely, you will be fascinated! You are able to watch as the technician works and observe how the repairs and upgrades are done. During the session you will observe all the repairs being made by the technician while he is actually doing it on your screen, and you will actually see the technician’s mouse moving around on your computer screen. Remote repair sessions can last anywhere from just a few minutes, up to several hours depending on what the problem Is and how complex the resulting repairs are. If you pay strict attention, you might even learn some new computer tricks.
What about security?
During the repair session, you have the ability to resume control any time if you feel uncomfortable, and no security breach is possible during the session. Additionally, when the session is complete, the software automatically will remove the remote connection program from your computer. The technicians won’t be able to connect with you again remotely, unless you reinstall the program in the future if you have another issue which needs assistance for further help. These types of security processes are in place to ensure that you remain in control of your PC and all of its information, for safety and security reasons.
Common Remote Repairs
Sluggish performance can be fixed by utilizing remote repair. Technicians first remove viruses and adware programs, check your registry for proper function, perform a disk clean up, remove unneeded software, and manage start up applications. These things will increase your computer’s performance.
Infection removal can also be accomplished remotely. Malware writers have become increasingly proficient in finding ways to invade your computer, and some even lie dormant in your system for long periods. These threats vary in severity, some only are irritating, and others are able to completely crash your system. A good technician can thoroughly check your computer and remove all traces of malware.
Software installation and removal of unneeded software can easily be handled remotely. Experienced technicians are well equipped to handle any confusing configurations or error codes which result.
“Blue screen” errors can be remotely corrected. This usually happens when there is a problem with Windows XP or Windows Vista, and it incapacitates your computer. Technicians knowledgeable in working with Windows can quickly repair these situations.
Security updates and patches can be remotely installed, and are paramount to ensuring that your computer is always up to date and safe from the latest malware.
Remote backups are essential to maintaining the integrity of all the information contained within your PC. If you’ve ever had a full meltdown and lost precious photos and vital files, you know that a separate backup is essential to safely storing your personal records.
Instead of being frustrated in attempts to repair your computer yourself, often causing bigger problems than those you started with, let experienced and knowledgeable technicians help you by working on your PC remotely.