Install HD Audio Driver Failure

Recently I’ve been asked many times to help my clients with the problem of being unable to install HD audio drivers after Windows has been newly installed. Every time you try to install audio driver of your new motherboard you get something like this: “Install Realtek HD audio driver failure!”. Whatever you do to install this driver doesn’t help. I bet you even tried to reinstall your Windows XP and update BIOS but the problem was still there. There is an exclamation point on the Audio Driver in the Device Manager that points on some problem with the driver or that the driver is missing. You try to uninstall, update, etc… to no avail.

The problem lies in incompatibility of your motherboard’s HD audio driver with the current operating system’s UAA (Universal Audio Architecture) driver. All you need to do is to uninstall the system’s UAA driver and then reinstall your audio driver.

Right click on My Computer, then click Properties, then go to Hardware and click Device Manager.

Expand System Devises and then right click on “Microsoft UAA Bus Driver For High Definition Audio”, press Uninstall and you good to go to reinstall your Audio Driver. If it still gives you the same problem try to reboot the PC and then try to install it again.

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10 Responses to “Install HD Audio Driver Failure”

  1. Warren Roach says:

    Uninstall is not allowed for this device – you will get a message saying that device decendants are required to boot the PC.

    Go to http://support.microsoft.com/kb/888111

    and request the hotfix. MS will email you the link = 67MB! and the password needed for the install.

  2. razeev says:

    i had been triedthis.but stil its not working.

    • Admin says:

      Hi razeev,
      It should work.
      Have you uninstalled UAA driver?
      Not working what?
      Are you not able to install the audio driver or there is just no sound?
      Tell me exactly what is happening.
      Vadim

  3. Praxis says:

    I’m encountering this issue as well. I followed the steps outlined, but the issue remains identical as before. The manufacturers’ drivers reinstall the UAA Bus Driver, and I still get an error.

    • Admin says:

      Did you do restart after each action? Particularly after uninstalling Microsoft UAA driver?
      What do you have XP or Vista?
      Please report
      Vadim

  4. shakir says:

    thanks thanks

  5. Wolfenstein says:

    I still have the problem after uninstalled the UAA drive

    now i have 2 un-recognized PCI devices but the original HD audio device which was in question mark disappeared, i install back the audio driver from ASUS but nothing changes

    I am using Win XP SP3

    thx

  6. AngryMan says:

    I’m having a very similiar problem. I just purchased a new 500 gig HD.. installed XPP x64 ,, everything works fine,, but for some reason I have no sound. In device manger I have a “!” on UAA bus driver for HD audio… When I open it ,, it says the device cannot start. And also a error code of 10..

    Ive tried the whole uninstall, disable, then install your drivers routine,, hasn’t done anything for me… Its weird. When i got to start>>program files>>accesories>>>volume control. It says i don’t have a audio mixer driver.

    Also My XPP was service pack 2,, and I thouht perhaps service pack 3 will fix it,, not it doesn;t lol..

    Anyone really got a fix for this?

  7. Pravin says:

    I am also facing the same problem of Acer 4710 Sound proble since year. I have tried to uninstall UAA drivers but windows gets stopped while loadingf and I have to use the option of last Known BEST configratioan and the the drivers again comes in Device Manager. Has any body really got a solution to this problem? Please reply.

    thnx in advance.

  8. CadillacKing says:

    hay i have vista 64bit i have VIA HD drivers. they drop every time i disconnect my audio cord. i tryed to what you suggested. now i cant reinstall this UAA becuse mine was labeled diff. this dropping has happened over 10 times now most of the time i can play around with it till it works again but im getting sick of the bulls**t HD i love my asus board but i want it to JUST work can you help me find some sort of solution

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