Install HD Audio Driver Failure
Recently I’ve been asked many times to help my clients with the problem of being unable to install HD audio drivers after Windows has been newly installed. Every time you try to install audio driver of your new motherboard you get something like this: “Install Realtek HD audio driver failure!”. Whatever you do to install this driver doesn’t help. I bet you even tried to reinstall your Windows XP and update BIOS but the problem was still there. There is an exclamation point on the Audio Driver in the Device Manager that points on some problem with the driver or that the driver is missing. You try to uninstall, update, etc… to no avail.
The problem lies in incompatibility of your motherboard’s HD audio driver with the current operating system’s UAA (Universal Audio Architecture) driver. All you need to do is to uninstall the system’s UAA driver and then reinstall your audio driver.
Right click on My Computer, then click Properties, then go to Hardware and click Device Manager.

Expand System Devises and then right click on “Microsoft UAA Bus Driver For High Definition Audio”, press Uninstall and you good to go to reinstall your Audio Driver. If it still gives you the same problem try to reboot the PC and then try to install it again.


Uninstall is not allowed for this device – you will get a message saying that device decendants are required to boot the PC.
Go to http://support.microsoft.com/kb/888111
and request the hotfix. MS will email you the link = 67MB! and the password needed for the install.
first disable it then uninstall….
It has worked………. I have been facing this problem for a long time …… thanks for the tip…
Dear Sir,
Thanks for this it is realy working but you have to first disable this and after that uninslated and after the regain the run the setup
thaking you very much
if any want to more detail
i had been triedthis.but stil its not working.
Hi razeev,
It should work.
Have you uninstalled UAA driver?
Not working what?
Are you not able to install the audio driver or there is just no sound?
Tell me exactly what is happening.
Vadim
it doesn’t works.
I’m encountering this issue as well. I followed the steps outlined, but the issue remains identical as before. The manufacturers’ drivers reinstall the UAA Bus Driver, and I still get an error.
Did you do restart after each action? Particularly after uninstalling Microsoft UAA driver?
What do you have XP or Vista?
Please report
Vadim
thanks thanks
I still have the problem after uninstalled the UAA drive
now i have 2 un-recognized PCI devices but the original HD audio device which was in question mark disappeared, i install back the audio driver from ASUS but nothing changes
I am using Win XP SP3
thx
I’m having a very similiar problem. I just purchased a new 500 gig HD.. installed XPP x64 ,, everything works fine,, but for some reason I have no sound. In device manger I have a “!” on UAA bus driver for HD audio… When I open it ,, it says the device cannot start. And also a error code of 10..
Ive tried the whole uninstall, disable, then install your drivers routine,, hasn’t done anything for me… Its weird. When i got to start>>program files>>accesories>>>volume control. It says i don’t have a audio mixer driver.
Also My XPP was service pack 2,, and I thouht perhaps service pack 3 will fix it,, not it doesn;t lol..
Anyone really got a fix for this?
I am also facing the same problem of Acer 4710 Sound proble since year. I have tried to uninstall UAA drivers but windows gets stopped while loadingf and I have to use the option of last Known BEST configratioan and the the drivers again comes in Device Manager. Has any body really got a solution to this problem? Please reply.
thnx in advance.
hay i have vista 64bit i have VIA HD drivers. they drop every time i disconnect my audio cord. i tryed to what you suggested. now i cant reinstall this UAA becuse mine was labeled diff. this dropping has happened over 10 times now most of the time i can play around with it till it works again but im getting sick of the bulls**t HD i love my asus board but i want it to JUST work can you help me find some sort of solution
Sometimes you will not find Microsoft UAA in the System Devices list
Then you would surely find HD Audio Controller in that list
Uninstall it, after restarting the comupter install required Drivers (Realtek Setup)
thanks for the help 5 months latter but i found best solitian i bought a sound card and never had problems and never looked back thanks any ways
yupeeeeeeeeeeeeeeeeeeeeeeeeeeee
This works
I am dancing i am very happy
Thanks for sharing this solution
hello every one a have install xp sp3 but I kant find uaa driver which work in my OS
can sombody halp me were to find this driver please
thex (and sory for my english)
How About Win 7..?
I dont know How to install this Device and driver…
My Laptop no have Sound…=(
if Microsoft UAA in the System Devices isn’t uninstalled so do one thing right click on it and disable it,then reinstall realtek hd audio driver,after completing installation reboot your pc then,enable Microsoft uaa,go to control panel,refresh it by right click u will be found realtek hd sound effect and other one sound and audio device. open the sound and audio driver u will see that it works. i have solved my problem good luck for you…….thanks
Finally working through hours of this solution it work.
The suggest solution work but didn’t able to uninstall as the usual message come out said ” This device is needed for boot, unable remove”. Taking long trip to figure out how to uninstall.
Solution :
1. Disable the Audio Icon that has an exclaimation mark first.
2. Disable the Microsoft UAA Bus Driver under Syetem Device.
3. Uninstall the Microsoft UAA Bus Driver.
After that your PC will scan New Hardware and ask you to install from list or use automatic search. Cancel it.
Install your Realtek Sound Card driver by using the Setup.exe.
Problem solve when you able to Uninstall the UAA Bus Driver by disable 2 times and uninstall 1 times.
Thanks Winter for sharing that. It worked for me as well.
And of course, thanks Admin for the solution. Nowhere else could I find a solution for this.
It works for me! Thanks a lot!
hi ,
i brought new pc cofig – intel dg31pr board, 2gb ram, core2duo,
320gb hdd,.
i partition the hdd in to 3 parts as fat32 format.
the problem is i install the os xp2 and installing the motherboard drives by inserting the orginal motherboard cd
it showing ” motherboard is didn’t match or please insert current motherboard driver’s cd”
i confused and checked the motherboard model by typing dxdiag on run and it shows
motherborad – n/a
processor – n/a
model – n/a
ram – 2024
i really confused …i try to install the driver my manually
but it didn’t accepting !
please help me what to do.
thanx..it helped..thanx alot!!!
i have windows xp service pack3, i tried evrything but realtek hd audio driver says failure while installing it.i disabled microsoft UAA driver in systems devices(device manager) rebooted, then uninstalled it then rebooted then tried realek installation still failure, i tried all the possibilities but realtek installation fails.
help me
thanks man . it really helped
Faced the same problem, after seeing Winter suggestion it got resolved.
Thanks
Just to let you know,I have Windows 7 and I’ve just had this problem and after following one advice to uninstall the ‘UAA Bus Driver’, I went to the Device manager> system> scrolled to ‘Sound devices’> double clicked the driver you see, then select update. You can either browse to your downloaded driver, or select to find it on the net. Click OK, job done.
No need for all that ‘uninstall’ cobblers. Windows 7 does it all for you. Worked for me.
i didnt find UAA Bus driver!!!!!lol..
swear there is no term like that in my laptop…bt i m facing the same problem wat can i do?i have got windows7 acer laptop aspire 3100
tnx bro !
it helps much
i uninstall the UAA Bus Driver and while installing realtek audio driver i am getting coinstaller mismatch can anyone help me
Thanks Bro Its really works
Thank thank you so much..!
Hello sir,
I have a windows xp service pack 3, and i have compaq 620 laptop which has a problem regarding audio driver and also other driver when i install all the drivers after rebooting then also the drivers dose not installs. I have tried the procedure given above in the article then it doesn’t works.
Thankssss
Thanks for yor valuable information, Sir. lol I thought i wud never get my computer’s sound back again, but this worked 100%.. Thanks again.